About
Hydrasat is a recognized provider of network and network security solutions. Operating since 2012, Hydrasat has earned a reputation for being an excellent infrastructure partner with our customers. Operating as a hardware and software reseller for vendors such as Cisco/Cisco Meraki (Hydrasat is a Cisco Premier Partner), Fortinet, SentinelOne, Huntress, Proofpoint and others, we optionally bring professional services in to assist you with your companies challenges. Since we do we resale as well, we are able to support your purchase with pre-sales advice and post-sales assistance.
Excellent price. Reasonably priced hardware sales rivaling or beating larger reseller costs. Rather than racing to the bottom and purchasing your network solution from a large business that’s in business to churn out sales with no concern about the end customer, we sell you network & network security hardware & software solutions for similar or better prices, while also providing extra value, such as professional services and opinions for no charge. Just need to buy a box, we’re thrilled to oblige you there too.
Professional service after the sale. Need assistance deploying a solution? Stuck with a solution that your team can’t get to work right? We’re your lifeline. We’ll help you deploy your solution providing limited support and configuration services for no additional charge. Our technical resources aren’t low-end newbie techs. Our network engineers are certified for solutions from Cisco, Meraki, Fortinet, SentinelOne and others. If they’re on the team, they’re knowledgeable and have a certifications to prove a baseline. It’s required.
Network assessments. Not sure of the state of your network? Confused about where to start? Need help deciding where to place the bang for the buck? Hydrasat provides limited assessments to prospective customers for no additional cost. We also provide larger-scale assessments as a professional service for a cost.
Outstanding managed services. Does your team need some help? Perhaps you need to roll out some new locations and you don’t even have a team yet. Maybe current downtimes are unacceptably high. We’re your hook up. With decades of experience designing, implementing and managing small, medium and large network infrastructures, we know how to run a network. Switches, firewalls, wireless access points, DNS security, Multi-Factor Authentication, Email security, 24/7 monitoring and response. Your covered. If you team just needs help to make the push, we can assist with the deployment and handover after everything is up and running.
24/7 support Starting out in 2012 as a company with offices in the USA and Singapore being solely focused on offshore drilling rigs scattered around the World ingrained and unn understanding of customer’s that need service around the clock. Our founder was on the customer side in these environments since the mid 1990’s. Our techs boarded rigs around the World and took care of issues at sea when required for design, implementation or troubleshooting. Today, our Asian team provides support in the USA during our night-time. They comprise a group of highly skill professionals fully capable of the demands of critical support. These are employees; we don’t outsource to third parties in India. We strive to deliver consistently excellent levels of support regardless of the time. 24/7/365. Need assistance with operational issues on Christmas morning; we’re in.
Robust Security Postures. We’ve been securing networks for a long time, including within critical environments such as offshore Oil & Gas rigs, refineries and manufacturing environments. Through thoughtful consideration of your infrastructure and applications, we design properly layered systems that work well and operate with efficacy. We look at the attack surface and determine how to secure and minimize it. Hydrasat focuses on effectiveness.
Experience The Hydrasat team possesses many decades of experience learning expertise through the time tested method of doing it for a long time. The end result is that customers see faster issues resolution. While others may spend days or weeks trying to diagnose issues, experienced engineers are often able to nail an issue quickly because it’s been seen before. Knowledge is great, but there’s no substitute for experience.
The Iterative Process For our managed services customers, the Hydrasat team are proponents of the iterative process. A network is rarely static; locations, users, servers and applications are constantly changing, so the infrastructure should be continuously reevaluated and improved as needed. As changes are rolled out, we evaluate effectiveness, look for improvement, determine next steps for futher improvements then evaluate again. Rince, wash, repeat. An infrastructure shouldn’t stagnate and should be under continual analysis. This is critical to prevent security gaps in the security stack from appearing. We work hard to keep a clean well managed infrastructure for our customers to perform their business on. That low level IT system running reliably, exhibiting proper performance, and being properly managed should make doing business easier so that the Senior IT team and executives can focus on other areas to help their businesses grow.
Customer Centric Point of View Hydrasat was founded by consumers of professional network & network security hardware, software and services. The company was founded on the principles of seeing things from the customer’s perspective, combined with technical excellence. We know what our customers deal with. From the beginning this view point of taking care of our customers and understanding the criticality of being a trusted partner has been ingrained into our DNA. Our team culture understands that relentlessness must be demonstrated on-behalf of our highly valued customers when called for. Our customers also see our loyalty through characteristics like “honesty and transparency” and “relentless effort”. Our company culture emphasizes technical excellence in the products that we deliver, by design. New hire engineering team members are evaluated for technical proficiency and a passion for what they choose to do as a career. The challenge of ongoing technical certifications is required for employees, so we don’t rest on past achievements. Keep moving forward. Keep improving.