Managed IT Services in Covington, LA
Managed network and security services from a team headquartered right here in Covington: Cisco Meraki and Fortinet specialists, backed by a staffed 24/7 NOC & SOC.
Hydrasat is headquartered at 106 Park Place in Covington. When a Covington business calls us, they get the local engineers who designed, installed and support their network, not a national call center. We are a Cisco Partner and a Fortinet Partner, and our managed IT services focus on the part of your IT that everything else depends on: the network and the security around it.
That focus is what sets us apart from other IT companies in Covington. Most local providers are generalists. We go deep on Cisco Meraki and Fortinet, the platforms many growing businesses already run or are moving to, and we run our own 24/7 network and security operations center to watch them.
What our managed IT services in Covington include
- Managed Meraki Access: we monitor your Meraki security appliances, switches and wireless, apply firmware in agreed change windows, make configuration changes on request, run Cisco Duo and Cisco Umbrella, and track your Meraki licensing so renewals do not slip.
- 24/7 NOC & SOC: a staffed network and security operations center that watches and works issues days, nights and weekends.
- Network operations & support: monitoring, configuration, firmware and troubleshooting for Fortinet, Cisco and multi-vendor networks, alongside your IT team.
- Comprehensive layered security: next-generation firewalls, DNS-layer security, email security, multi-factor authentication and network segmentation.
- Secure network design & implementation: for new offices, expansions and refreshes, from planning to cutover.
- Network structured cabling: copper and fiber for office build-outs, moves, adds and changes.
- IT consulting: network assessments, firewall reviews and budget-fit roadmaps.
See all of our IT and network services.
Why a Covington headquarters matters
Covington is not a satellite office for us. It is where our company is run and where our engineers work. For Covington businesses, that means:
- Onsite work from down the road. When a job needs hands on equipment, such as a site survey, a closet clean-up or a firewall swap, it is planned and done by our own team from our Covington office.
- Local people behind your network. Your account and your engineers are local, and you can reach us by phone, email or our contact form.
- One local partner for hardware, licensing and support. The team that quotes your hardware is the team that installs and supports it.
From Covington, we also serve the rest of the New Orleans Northshore, Greater New Orleans, and the Houston and Detroit Metro areas. That helps if your Covington business has locations in those markets too.
Built around Cisco Meraki and Fortinet
If your business runs on Meraki or Fortinet, or is deciding between them, you want a provider that works with them every day. We sell, configure and support Fortinet FortiGate firewalls, Cisco Secure Firewall, and Cisco Meraki security appliances, switches and wireless, along with the licensing that keeps them running. Our engineers hold and work toward Cisco, Meraki and Fortinet certifications. Want to try Meraki first? We offer a 30-day Cisco Meraki product demo you can run on your own network.
Start with a free network assessment
Not sure what your network needs, or whether you need managed services at all? Start with our free network assessment. We look at your current network and security setup, point out weak spots, and give you a practical list of next steps in plain language, with no cost and no obligation. If the honest answer is that you do not need new hardware, we will tell you.
Schedule your free network assessment
What our customers say
“Our team doesn’t have to think about the network anymore. Hydrasat takes care of it.”
Jay M., CEO, Durango Hot Springs Resort & Spa
Frequently asked questions
Where is Hydrasat’s office in Covington?
Our headquarters is at 106 Park Place, Ste 202, Covington, LA 70433. It is our only Louisiana office. Office hours are Monday to Friday, 9 AM to 5 PM Central Time, and our phone line is answered 24/7.
What do your managed IT services in Covington cover?
Our managed services focus on the network and its security: firewalls, switches, wireless, SD-WAN, Cisco Duo and Cisco Umbrella, monitoring, firmware, configuration changes and 24/7 NOC & SOC support. They do not include general server administration, end-user helpdesk or endpoint troubleshooting unless we agree that in writing for a specific engagement.
We already have an IT person or an MSP. Can we still work with you?
Yes. Many of our customers keep their in-house IT staff or MSP for desktops and users, and we handle the network and security side. We coordinate with them so nothing falls through the cracks.
Do you only support Cisco Meraki and Fortinet?
Meraki and Fortinet are where we go deepest, but we work with whichever brand best fits your needs, including Cisco Catalyst, Cisco Secure Firewall, Palo Alto Networks and HPE Aruba.
How do I reach support after hours?
Call 1-800-768-7875 and press 1 for 24/7 support. Press 2 for sales.
Contact our Covington headquarters
Hydrasat, Covington, LA – HQ
106 Park Place, Ste 202
Covington, LA 70433
Office hours: Monday to Friday, 9 AM to 5 PM Central Time.
Phone: 1-800-768-7875, answered 24/7. Press 1 for 24/7 support or 2 for sales.
Email: support@hydrasat.com · Contact us online · Request a quote
Services focus on network, security, wireless, cabling and related infrastructure. They do not include general server administration, end-user helpdesk, or endpoint troubleshooting unless agreed in writing for a specific engagement. Pricing is provided by quote.
Cisco, Cisco Meraki, Cisco Catalyst, Cisco Secure Firewall, Cisco Umbrella and Duo are trademarks or registered trademarks of Cisco Systems, Inc. Fortinet and FortiGate are trademarks or registered trademarks of Fortinet, Inc.