Northshore IT & Network Services

Sunset over Lake Pontchartrain on the Northshore, with a pier gazebo and the Causeway bridge

Northshore IT & Network Services

Network, network security and IT infrastructure services for businesses across the Northshore, from Hydrasat’s headquarters in Covington, LA.

Looking for IT services in Covington, LA, or anywhere on the Northshore? Hydrasat sells, designs, installs and supports the networks that Northshore businesses run on: firewalls, switches, wireless, structured cabling and the security layers around them. We are headquartered at 106 Park Place in Covington, and we are a Cisco Partner and a Fortinet Partner. The same team that quotes your hardware is the team that designs, installs and supports it.

Hydrasat started in 2012 supporting offshore drilling rigs, where a network outage could not wait until Monday morning. That around-the-clock mindset still shapes how we work with businesses on the Northshore today, whether you run a single office in Mandeville or are rolling out new locations from Slidell to Madisonville.

Network and security services for Northshore businesses

  • Secure network hardware sales: Cisco, Cisco Meraki and Fortinet firewalls, switches, wireless and licensing, plus Palo Alto Networks and HPE Aruba where they fit your needs, with written bills of materials you can review before you order.
  • Secure network design & implementation: planning around your applications, sites and growth, pre-arrival configuration, onsite rack-and-stack, testing and cutover, coordinated with your IT staff or MSP.
  • 24/7 NOC & SOC: network and security operations support that watches and works issues days, nights and weekends.
  • Network operations & support: monitoring, configuration, firmware and troubleshooting for the networks we sell and support, alongside your IT team.
  • Network structured cabling: copper and fiber cabling design, installation, termination and testing, plus rack and closet organization and moves, adds and changes.
  • IT consulting: network assessments, firewall and security reviews, and budget-fit roadmaps for Cisco, Cisco Meraki, Fortinet and Palo Alto Networks environments.
  • Comprehensive layered security: next-generation firewalls at the perimeter, Cisco Umbrella DNS-layer security, email security, Cisco Duo multi-factor authentication and network segmentation, so one missed threat meets another layer.

See all of our IT and network services.

Serving the Northshore from Covington

Hydrasat Covington Office

The Northshore is home base. From our Covington office, we serve businesses across St. Tammany, Tangipahoa and Livingston parishes; Orleans and Jefferson parishes in Greater New Orleans; west to Baton Rouge; and east to the Mississippi Gulf Coast.

Towns we serve in St. Tammany Parish include:

  • Covington
  • Mandeville
  • Madisonville
  • Abita Springs
  • Folsom
  • Lacombe
  • Slidell
  • Pearl River

A clear first step: a free network assessment

Not sure of the state of your network, or where to put your budget first? Start with our free network assessment. We look at your current network and security posture strategically, to address weak spots and improve strengths in your infrastructure and security. You get a practical list of next steps in plain language, with no cost and no obligation. If you want to try Cisco Meraki before you commit, we also offer a 30-day product demo you can run on your own network.

Schedule your free network assessment

Products we sell

We sell and support Fortinet FortiGate firewalls and Cisco Secure Firewall (FTD) next-generation firewalls, along with Cisco Meraki security appliances, switches and wireless access points, Fortinet FortiSwitch and FortiAP, and the licenses and subscriptions that keep them running. Browse the catalog at shop.hydrasat.com, or ask us for a quote and we will help you choose the right model for each site.

Why Northshore businesses choose Hydrasat

  • Engineers, not scripts. You work with experienced network and security engineers who are employees on our team, not a revolving third-party helpdesk.
  • Help before and after the sale. Pre-sales advice when you are choosing equipment, and support after it arrives.
  • Fair pricing. Hardware priced to rival or beat larger resellers, with straight talk: if the honest answer is that you do not need new hardware, we will say so.
  • Continuous improvement. For managed services customers, we keep reevaluating and improving the network as locations, users and applications change, so security gaps do not open up over time.
  • The Hydrasat Guarantee. If something we designed or installed doesn’t work the way we agreed, tell us and we’ll make it right, whether that means adjusting the design, replacing components, or extending support, at no additional cost.

What our customers say

“Our team doesn’t have to think about the network anymore. Hydrasat takes care of it.”

Jay M., CEO, Durango Hot Springs Resort & Spa

Read our Google reviews

Frequently asked questions

Where is Hydrasat located?

Our headquarters is at 106 Park Place, Ste 202, Covington, LA 70433, on the Northshore. That is our only Louisiana office. We also have offices in Houston, TX and Novi, MI, and in Singapore.

Which areas do you serve?

We’re based in Covington on the Northshore and serve businesses across St. Tammany, Tangipahoa and Livingston parishes; Orleans and Jefferson parishes in Greater New Orleans; west to Baton Rouge; and east to the Mississippi Gulf Coast.

Is your phone line answered after hours?

Yes. 1-800-768-7875 is answered 24/7. Press 1 for 24/7 customer support, 2 for sales, or 3 for everything else. Office hours are Monday to Friday, 9 AM to 5 PM Central Time.

What does the free network assessment include?

We look at your current network and security posture strategically, to address weak spots and improve strengths in your infrastructure and security. You get a practical list of next steps in plain language, with no cost and no obligation.

Do you provide general helpdesk or computer repair?

Our services focus on network, security, wireless, cabling and related infrastructure. They do not include general server administration, end-user helpdesk, or endpoint troubleshooting unless agreed in writing for a specific engagement. We are happy to work alongside your in-house IT staff or MSP.

Which brands do you work with?

We are a Cisco Partner and a Fortinet Partner, and we work with whichever brand best fits your needs, including Axis, Cisco, Cisco Capital, Cisco Meraki, Cisco Umbrella, Duo, Fortinet, Hewlett Packard Enterprise (HPE Aruba), Huntress, Illumio, Mimecast, Palo Alto Networks, SentinelOne, Webex and more.

Can I try Cisco Meraki before buying?

Yes. We offer a 30-day Cisco Meraki product demo you can run on your own network.

Our headquarters in Covington

Hydrasat, Covington, LA (Northshore) – HQ
106 Park Place, Ste 202
Covington, LA 70433

Office hours: Monday to Friday, 9 AM to 5 PM Central Time.

Phone: 1-800-768-7875, answered 24/7. Press 1 for 24/7 customer support, 2 for sales, or 3 for everything else.

Email: support@hydrasat.com · Contact us online

Request a quote

Tell us about your sites, users and internet connections, and we will recommend the right hardware, licensing and services and send you a quote.

Request a Quote

Prefer to talk it through? Call 1-800-768-7875 or contact us.

Services focus on network, security, wireless, cabling and related infrastructure. They do not include general server administration, end-user helpdesk, or endpoint troubleshooting unless agreed in writing for a specific engagement. Pricing is provided by quote.

Cisco, Cisco Meraki and Cisco Secure Firewall are trademarks or registered trademarks of Cisco Systems, Inc. Fortinet and FortiGate are trademarks or registered trademarks of Fortinet, Inc. Palo Alto Networks is a registered trademark of Palo Alto Networks, Inc. HPE Aruba is a trademark of Hewlett Packard Enterprise.